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Avoid These Common Insurance Claim Mistakes for Fair Payouts

By Jason Plotkin, Esq., CEO and Managing Attorney, Pinder Plotkin Legal Team — Last reviewed May 26, 2026

Imagine this: you’re dealing with the aftermath of an accident, your property is damaged, and you need to file an insurance claim. It’s stressful and confusing, to say the least. And to make matters worse, there are a lot of common insurance claim mistakes people make that can sabotage their chances of getting the full and fair compensation they deserve.

It’s crucial to understand the most common pitfalls of the insurance claims process. From misunderstanding your policy coverage to making careless statements to adjusters, there are plenty of ways to jeopardize your claim, often without even realizing it. But the good news is that knowledge is power. By being aware of these common insurance claim mistakes and how to avoid them, you can confidently manage this complicated situation and maximize your chances of a successful claim. Discover how Baltimore residents can navigate the claims process effectively by avoiding common insurance claim mistakes.

Table Of Contents:

Understanding Your Insurance Policy

Many people make the mistake of not fully understanding their policy. They pay their premiums every month but rarely glance at the fine print. However, when filing a claim, ignorance of your coverage details can come back to bite you.

Review Your Policy Carefully

Don’t wait for a disaster to strike before you understand your policy’s ins and outs. Take the time to review your policy document thoroughly, including all the terms and conditions.

If any parts seem confusing or unclear, reach out to your insurance agent for clarification. Understanding concepts like deductibles, coverage limits, and policy exclusions upfront is vital to knowing what you can reasonably expect from your policy in different situations.

Know What’s Covered (And What’s Not)

One of the most common insurance claim mistakes is assuming something is covered when it isn’t. For instance, your homeowners’ insurance policy may not cover flood damage unless you have a separate flood insurance policy.

Similarly, a standard auto policy might not cover wear and tear or damage from an accident while driving for a ridesharing service like Uber or Lyft. Make sure you know exactly what your policy covers to avoid unexpected rejections and disappointments during the claim process.

Common insurance claim mistakes

After an accident, many people rush to file their insurance claim, desperate to set things right. However, a little planning and carefulness in the initial steps can prevent common insurance claim mistakes and increase your chances of getting the maximum coverage possible. These steps include avoiding common errors to help maximize the compensation they may receive.

1. Delaying the Claim

Don’t put off filing your insurance claim. The longer you wait, the harder it will be to remember important details or locate necessary documentation.

This can also make it challenging for the insurance adjuster to assess the situation accurately and could raise red flags for the insurance company.

2. Inadequate Documentation

In the digital age, pictures speak volumes. Take photographs and videos of all damage from multiple angles before moving or discarding anything.Common insurance claim mistakes

Detailed photographs can make or break your claim, especially if a dispute arises. You’ll have tangible proof of the extent of the damage, helping support your version of events.

3. Not Notifying the Authorities

Depending on the situation, neglecting to contact the Baltimore police can harm your insurance claim, especially with auto accidents, theft, vandalism, or substantial property damage.

4. Failing to Mitigate Further Damage

After a covered event, take reasonable steps to minimize further damage, like covering a broken window, turning off leaking water, or preserving damaged property as best as possible. Neglecting to do so can lead to additional damage and complicate your claim, as the insurance company may argue that they’re not liable for preventable losses. This demonstrates responsibility and cooperation, both of which can strengthen your case and expedite the claims process.

5. Exaggerating or Misrepresenting Information

Never exaggerate damages, misrepresent facts, or provide false information to your insurance company—it’s unethical and illegal. Insurance fraud carries severe penalties, including fines and even imprisonment.

Besides, embellishing details or falsifying information can damage your credibility and make it harder for them to take your claim at face value. Remember, honesty is always the best policy.

Negotiating With the Insurance Company

Dealing with insurance companies can be tricky. Here’s how to best communicate to ensure the process is smoother.

6. Not Understanding What You’re Signing

Carefully review any settlement offer or release forms before signing. Seek clarification on anything unclear, and consult an attorney if you have doubts.

A common misconception is that filing insurance claims alone will take care of everything, but often, they are looking out for their bottom line, not necessarily yours.

7. Be Cautious With Insurance Adjusters

The insurance adjuster may seem friendly, but remember they represent the insurance company’s interests, not yours. Adjusters are trained to minimize the payout, and their friendly demeanor should not be misconstrued as taking your side.

For example, be wary of providing recorded statements or accepting a lowball settlement without first getting legal advice. This can be especially crucial in situations involving injuries, as the full extent of damages might not be immediately apparent. Remember, seeking advice from experienced legal counsel, especially in complex cases or where fault is disputed, can greatly improve your chances of securing a fair settlement that reflects the actual extent of your losses.

8. Avoid Admitting Fault

Never admit fault or take responsibility, even if you think you might be partially at fault. The incident could involve multiple contributing factors you’re unaware of.

Instead of making any assumptions, focus on providing a clear and objective account of the events leading to the incident without admitting any fault.

Additional Mistakes and Considerations

Common insurance claim mistakes don’t always end with the initial claim filing and negotiation. Here are more common insurance claim mistakes people often make during and after the settlement:

9. Neglecting Additional Living Expenses

Don’t forget about potential additional living expenses (ALE) if you can’t stay in your home after a covered event. Expenses such as temporary housing, food, and transportation can add up.

Your policy might cover these costs, so save all receipts to ensure you are compensated for them. This coverage can provide a financial cushion to help you manage during displacement after a disaster.

10. Failing to Review Your Policy Annually

Don’t assume your coverage needs will stay the same. You may need more coverage as you acquire more assets or experience major life changes like getting married, having kids, or buying a home.

It’s a good idea to review your policies at least once a year or when major life events occur, so your coverage stays current. Remember, your insurance needs today might differ from what they were a few years ago, and having the appropriate coverage provides valuable peace of mind.

Conclusion

Filing an insurance claim doesn’t have to feel like navigating a minefield. Understanding these common insurance claim mistakes and how to avoid them can streamline your journey to a fair and timely settlement. Whether it’s reviewing insurance policies carefully or ensuring you follow the insurance claim process correctly, staying informed helps you avoid unnecessary setbacks.

From documenting everything diligently to being wary of early settlement offers, these tips equip you with the knowledge you need to avoid common insurance mistakes. Consulting a public adjuster or seeking professional advice can also make a huge difference in maximizing damage claims and ensuring you receive the right insurance coverage.

Key Takeaways

  • Lyft cut insurance in Maryland from $1,000,000 to $125,000 during Period 2 — when a Lyft driver has accepted a ride and is on the way to pick the passenger up.
  • The $125,000 figure is the absolute statutory minimum under Maryland Public Utilities Article § 10-405.
  • Uber currently maintains the full $1,000,000 in Period 2 in Maryland. Lyft does not.
  • Maryland’s pure contributory negligence rule and statutory damages cap make this reduction unusually consequential for accident victims.
  • If you have been hurt in a Lyft-related crash in Maryland, contact Pinder Plotkin Legal Team at 1-888-844-5373 for a free consultation.